How to recover deleted photos and videos from WhatsApp (complete step-by-step guide)

Most of the time, these are important moments: an old conversation, a photo sent by someone special, a video that doesn't exist anywhere else.

And the worst part is that this usually happens without warning — a wrong click, an automatic cleaning, or even a change of cell phone.

But here's the point that many people don't know: depending on how these media files were saved, there's still more than one way to try to recover them.

And it all starts with understanding. where those photos were actually located.

Where are WhatsApp photos and videos stored?

Before attempting to recover anything, you need to understand one simple thing:

WhatsApp media can be located in three different places:

• Within the conversation (in the app itself)
• Saved to phone storage (gallery)
• Stored in backup (Google Drive or iCloud)

This completely changes the type of recovery that is possible.

If you don't know where the photo was deleted from, you'll try the wrong method and think you've lost everything.

Method 1: Retrieve directly from the WhatsApp conversation

This is the simplest one — and many people don't even try.

Open WhatsApp
Join the conversation where the photo or video was sent.
Tap on the contact's name.
Access “Media, links and docs”

Here, WhatsApp shows everything that has already been exchanged in that conversation.

If the file is still available, you can open and save it again on your phone.

👉 This works mainly when:

• You deleted it from the gallery, but not from the conversation.
• The media has not yet been automatically removed.

Method 2: Recover from phone's gallery

Many WhatsApp photos are automatically saved to your phone.

On Android, they are usually located in:

• WhatsApp Images
• WhatsApp Video

If you recently deleted it, it's worth checking the trash folder in your device's gallery.

Depending on the phone, the files remain there for a few days before disappearing completely.

👉 This method works when:

• Automatic download was enabled.
• The photo was saved on the device.

Method 3: Recover using backup (the strongest option)

If you already had backup enabled, your chances increase significantly.

WhatsApp allows you to restore conversations and media through backups.

On Android → via Google Drive
On iPhone → via iCloud

Step by step:

1. Uninstall WhatsApp
2. Reinstall
3. Open the app and verify your number.
4. When the option appears, tap “Restore backup”.”

If the media was included in the backup, it will be restored along with the conversations.

👉 Important:

• The backup must be done before deletion.
• If you made a backup after deleting, the file may have already been removed.

Method 4: Files may still be in internal storage (Android)

Even when you no longer see the photo, it may still exist in the system.

On Android:

Open a file manager.
Go to:

Android > Media > com.whatsapp > WhatsApp > Media

Search for the folders:

• WhatsApp Images
• WhatsApp Video

In some cases, old files are still there, even if they don't appear in the gallery.

When it's too late to recover

This is where many people go wrong — and create the wrong expectations.

You probably You won't be able to recover. if:

• The media was erased from the conversation and the gallery.
• There was no backup.
• The backup has already been overwritten.
• The gallery retention time has expired.

In this scenario, there's no point in installing any app promising "miraculous recovery.".

Most of them only lead to frustration.

How to avoid losing WhatsApp photos again

If you want to stop going through this, adjust this now:

Activate automatic backup on WhatsApp
Choose daily frequency
Include videos (if they are important).

And most importantly:

Enable backup in Google Photos for WhatsApp folders.

This creates a second layer of protection.

The mistake that makes you lose everything without realizing it.

The most common mistake is simple:

The person thinks the photo is saved… but it only exists within the conversation.

There:

• Cell phone change
• Clear the app
• Or you lose the backup.

And that's it — everything disappears.

Conclusion

Recovering photos and videos from WhatsApp depends much more on... where they were safe more than any magic tool.

If they're still in the conversation, in the gallery, or in the backup, you have a good chance.

If not… the scenario changes.

Therefore, the sooner you check, the better.

FAQ

Is it possible to recover deleted photos from WhatsApp without a backup?
It depends. If they're still in the conversation or stored on the phone, yes. Otherwise, it becomes very limited.

Does WhatsApp save photos forever?
No. Media files may be automatically deleted or disappear if not saved.

Does WhatsApp backup save photos and videos?
Yes, provided the option is enabled in the settings.

Do WhatsApp photos automatically appear in Google Photos?
Only if the folder has backup enabled.

Written by Daniel

Updated on April 22, 2026